Privacy Policy

1. Introduction

MercantileOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ecommerce platform service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, business name, and billing information.

Store Data

We store the data you create while using our platform, including products, orders, customer information, and analytics data.

Usage Information

We collect information about how you interact with our platform, including pages visited, features used, and actions taken.

3. How We Use Your Information

• To provide and maintain our service
• To process transactions and send related information
• To send you technical notices and support messages
• To respond to your comments and questions
• To improve our platform and develop new features
• To detect and prevent fraud

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Payment processors to handle transactions
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

8. Cookies

We use cookies to maintain sessions, remember preferences, and analyze platform usage. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

privacy@mercantileos.com